Health Care account - Customer Support.

Ortigas, National Capital Region

Posted yesterday


Company:: Sapient Global Services
Company Description:: Sapient provides flexible staffing solutions and workforce management expertise to our organizations for every size, and we are seeking talented specialists to join our internal team. Sapient is the key to all your business outsourcing needs. Our main goal is to help companies focus on their core competencies by managing the critical routine aspects of their daily operations. We are a Philippine-based outsourcing firm that provides a range of outsourcing services from consulting services, IT-enabled services, and call center services primarily catering small and medium based enterprises. As an outsourcing firm, the primary goal of Sapient is to assist organizational companies and individuals to focus on their core competencies by managing critical routine aspects of their business operations.
Contract Type:: Full Time
Experience Required:: No Experience
Education Level:: Senior High School
Number of vacancies:: 22

Job Description

Easy and Fast One-day hiring process and earn up to 25k monthly plus more benefits! We are looking for a Customer Service Representative - Healthcare Account in our Metro Manila Sites! This is a limited slot and urgent hiring, so don't miss this career opportunity. Apply now!

Responsibilities:
• Assist patients with inquiries about insurance coverage, benefits, and medical billing
• Schedule, confirm, or modify medical appointments and procedures
• Provide information on healthcare providers, clinics, and available services
• Handle concerns related to claims, authorizations, and payment processing
• Ensure compliance with privacy regulations (e.g., HIPAA) and maintain patient confidentiality

Qualifications:
• High school diploma or equivalent
• Strong communication skills with empathy and professionalism
• Basic knowledge of healthcare terminology and confidentiality standards (e.g., HIPAA)
• Computer literate with accurate data entry and system navigation skills
• Ability to handle sensitive patient concerns in a fast-paced, compliance-driven environment

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!

Give us a ring, and let’s talk about how we can help you. Apply today!