Ticketing Agent

Parañaque City, National Capital Region
Posted 7 days ago
Company:
JKILC
Company Description:
JK International Language Center (JKILC) was established in March 2014, inspired by a Japanese businessman who has been in the ESL industry for almost 10 years. JKILC specializes in providing easy-to-understand English Lessons.
Contract Type:
Full Time
Experience Required:
1 year
Education Level:
Bachelor’s Degree
Number of vacancies:
1

Job Description

BENEFITS:
*Travel Benefits
*Leave Credits
*Exclusive trainings
*Communication Allowance
*Laptop is provided during Saturday for work from home arrangement.

Company Profile: Established in 1993, with four Japanese sales offices. Numerous accolades have been given to individual passengers from both domestic and foreign top 500 Fortune 500 businesses. A one-stop shop for travel services with knowledgeable, passionate, and eager Travel Buddies.

Position: Ticketing Agent
Company Industry: Travel Agency
Work Location: Parañaque City
Work Schedule: Monday to Friday (Work On Site) & Saturday (Work from Home)
Salary: Php 25,000 - Php 35,000 (Still negotiable depending on years of experience)
Work Set Up: Work On Site and Work From Home

JOB REQUIREMENTS:
*Bachelors Degree holder
*With at least 1 year of working experience in Ticketing
*Amenable to work on site
*Amenable to attend face to face interview once requested.
*Has experience working in BPO or Travel Agency Company.

JOB RESPONSIBILITIES:
*Manage client reservations and bookings for flights, guaranteeing precision and effectiveness.
*Issue tickets, check passenger details, and handle refunds, cancellations, and changes in accordance with corporate guidelines.
*Deliver exceptional customer service by responding to questions and issues about bookings and tickets.
*Keep thorough records of all bookings, deals, and correspondence with clients.
*Guarantee smooth service delivery, cooperate with other departments and outside partners.

RECRUITMENT PROCESS: (ONLINE OR FACE TO FACE)
*Initial Interview
*Second Interview
*Final Interview
*Job Offer

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