Audio Tech Support

Alabang, National Capital Region

Posted 5 days ago

Company:: Sapient
Company Description:: Sapient provides flexible staffing solutions and workforce management expertise to our organizations for every size, and we are seeking talented specialists to join our internal team. Sapient is the key to all your business outsourcing needs. Our main goal is to help companies focus on their core competencies by managing the critical routine aspects of their daily operations. We are a Philippine-based outsourcing firm that provides a range of outsourcing services from consulting services, IT-enabled services, and call center services primarily catering small and medium based enterprises. As an outsourcing firm, the primary goal of Sapient is to assist organizational companies and individuals to focus on their core competencies by managing critical routine aspects of their business operations.
Contract Type:: Full Time
Experience Required:: 1 year
Education Level:: Senior High School
Number of vacancies:: 40

Job Description

Sapient is on the hunt for driven individuals to join our Audio Technical Support team in Alabang! As an Audio Tech 2, you’ll provide top-tier technical support for customers, helping them resolve audio and equipment-related issues through voice, email, and chat.
If you're an experienced professional with a background in technical support or audio equipment, this could be your next great opportunity!

Your Key Responsibilities:

-Provide technical support for audio equipment through voice, email, and chat.
-Troubleshoot and resolve customer issues related to audio products and services.
-Offer excellent customer service and technical guidance in a timely manner.

Needed Qualifications:

-At least 2nd Year College Completed or Senior High School Graduate (Old or New Curriculum).
-1 Year of Call Center Experience (voice or non-voice, international accounts only).
-3+ Years of Work Experience (any industry).
-Experience in Technical Support and/or Audio Equipment (preferred but not required).

Perks You’ll Enjoy:

-Competitive compensation – details to be shared during the hiring process.
-Paid Training.
-HMO (for you and 3 dependents).
-28 Paid Leaves.
-Performance-Based Incentives.
-13th Month Pay and Company-Sponsored Trips or Retreats.

Ready to Level Up?
If you’re excited about delivering top-notch technical support and making an impact in the world of audio technology, click "Apply Now" and start your journey with Sapient today!