Technical Support Agent - Full-Time
Quezon City, National Capital Region
Posted yesterday
- Company:
- Sapient Global Career
- Company Description:
- SAPIENT BPO is one of the fast growing company in this BPO industry. We do business with people for our people. We believe that the growth and development of our employees is the growth of our company as well.
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Senior High School
- Number of vacancies:
- 100
Job Description
Your Day-to-Day:
Provide technical support and troubleshooting for a range of tech products and services.
Handle technical inquiries, issues, and support requests from customers.
Offer accurate information and solutions related to hardware, software, and connectivity problems.
Process service requests and follow up to ensure customer satisfaction.
Resolve technical issues and escalate complex problems as needed.
Maintain detailed records of support interactions and resolutions.
Qualifications:
High school diploma or equivalent required; a degree in IT, Computer Science, or a related field is a plus.
No prior tech support experience necessary—we provide comprehensive training!
Strong communication and problem-solving skills.
Basic understanding of tech products, software, and troubleshooting techniques.
Ability to work independently and adapt to changing technical environments.
Familiarity with support tools and systems is a plus but not required.
Why You Should Apply:
Competitive Salary Monthly Commissions
Fast-Track Career Growth for top performers
HMO with 2 FREE Dependents from Day 1
Free Coffee and Biscuits at the office (because we believe work should be enjoyable!)
Pioneer Accounts (including Non-voice and Easy Accounts)
Incentives, Signing Bonuses, and More Premium Perks
Flexible Shifts (Day, Mid, and Night)
Life Insurance & Retirement Plan for qualified team members
Work-life balance is real here. Join a team that values growth, fun, and making a difference. Whether you’re tech-savvy or looking to break into the field, we have a place for you!
Ready to make your next big move? Let’s chat about how you can grow with us—apply today!
- Salary:
- ₱28,000.00 Monthly