Chat Agent

Company: Carnivore Style

Location: Remote (Work From Home)

Salary: $2,500 – $3,500 per month (based on experience)

Position Overview:

We are looking for a proactive and customer-focused Chat Agent to manage real-time interactions with our website visitors. As the first point of contact, you will provide prompt and informative responses, ensuring a seamless user experience and fostering community engagement.​

Key Responsibilities:
Engage with website visitors via live chat, addressing inquiries about content, products, and services.​

Provide accurate information and assist users in navigating the website.

Resolve customer issues efficiently, escalating complex queries when necessary.​

Maintain records of customer interactions and feedback to inform content and service improvements.​

Collaborate with content creators and the support team to enhance user satisfaction.​

Qualifications:
Previous experience in a customer service or chat support role.​

Excellent written communication skills with a keen attention to detail.​

Ability to multitask and manage multiple chat conversations simultaneously.

Familiarity with live chat software and customer support tools.

Self-motivated with the ability to work independently in a remote setting.​

Bonus Points:
Interest or background in food, grilling, or the carnivore lifestyle.​

Experience with social media engagement or online community management.​

Benefits:
Fully remote position with flexible working hours.​

Competitive monthly salary based on experience.​

Opportunity to be part of a passionate and dynamic team.​

Access to industry insights and professional development resources.