Customer Care Specialist
Taguig, National Capital Region
Posted 28 days ago
- Company:
- SL SEARCH CORPORATION
- Company Description:
- SL SEARCH has already built a successful and progressive track record. Our clientele ranges from banking and financial institutions, healthcare, manufacturing, trading, hotels restaurants and other service-oriented organizations. In a nutshell, we have clients to represent different industries. SL SEARCH strongly believes in Industry Analysis as a basic step in providing good consultancy service to clients. Before any engagement is started, we make a macro scanning of the industry a particular company is in. We take it as our responsibility to present to our clients relevant information that will help in their hiring decision.
- Contract Type:
- Full Time
- Experience Required:
- 2 years
- Education Level:
- Senior High School
- Number of vacancies:
- 5
Job Description
Address customer issues and complaints, resolving them efficiently while ensuring customer satisfaction
Guide customers in account setup, updates, and troubleshooting account-related issues
Keep records of customer interactions, including inquiries, complaints, comments, and actions taken in the client’s system
Ensure continuous end-to-end support to deliver a seamless and satisfying customer experience
Work Schedule: Shifting Schedule (Day, Mid, Night) with 2 days off
Location: BGC, Taguig City
- Salary:
- ₱18,000.00 Monthly
