Operations Specialist

II. Duties and Responsibilities:

• Assist in the recruitment process, including posting job openings, screening resumes, scheduling interviews, and communicating with candidates. In the event of a resignation, ensure replacement of the employee within two business days.
• Coordinate new employee onboarding, including paperwork, training schedules, and orientations.
• Maintain employee records and HR databases, ensuring all information is accurate and up-to-date.
• Assist with payroll processing and benefits administration, answering employee queries as needed.
• Assist in performance management processes, including tracking appraisals and feedback.
• Act as the primary point of contact for personnel discipline and client relations.
• Manage employee relations matters with discretion and professionalism.
• Promptly report any inappropriate incidents or unsafe behavior by an employee to the principal's representative and COMPANY.
• Notify COMPANY of any unsafe conditions within the client's premises.
• All concerns and issues should be escalated to COMPANY for further action.
• Organize and conduct training and development programs while maintaining up to date training records for all employees.
• Coordinate all HR activities with the principal to ensure smooth and efficient operations.
• Ensure compliance with labor laws and company policies.
• Work in accordance with all relevant legislation, policies and procedures and guidelines – both internal and external.
• Verify all requirements with government and non-government agencies regarding outsourcing services to ensure compliance with regulations and guidelines. Maintain effective communication with the DOLE Baguio Director, the Local Government Unit (LGU) and other government agencies.
• Prepare and maintain HR reports as required.
• Participate in weekly and monthly meetings with the client and the COMPANY.
• Record in writing all attended and participated meetings and to forward to the Head with a copy sent to COMPANY.
• All purchases must be coordinated with the Finance department for approval.