Restaurant Team Leader

Jaro, Iloilo
Posted 3 days ago
Logo Shakey's Pizza Asia Ventures Inc.
Company:
Shakey's Pizza Asia Ventures Inc.
Company Description:
Shakey's Pizza Asia Ventures, Inc. (PIZZA) is the exclusive franchise holder of the Shakey's Pizza Restaurant business in the Philippines and is licensed to develop company-owned Shakey's outlets and sub-license the Shakey's brand to other entities.
Contract Type:
Full Time
Experience Required:
1 year
Education Level:
Bachelor’s Degree
Number of vacancies:
1

Job Description

Restaurant Team Leader (Front of the House) Responsibilities:

-Guest Service Management: Supervise FOH staff, ensure excellent service, and maintain a positive dining atmosphere. Address guest concerns promptly and professionally.
-Sales Building: Drive promotions, build guest loyalty, and increase transaction values through suggestive selling and upselling techniques.
-Profitability Building: Manage FOH materials and utilities efficiently, and promote high-GP items.
-Training & Development: Train and certify FOH staff, provide coaching, and support career growth.
-Standards & Compliance: Ensure adherence to company policies, regulatory requirements, and operational standards.
-Workforce Engagement: Assist in hiring, training, and evaluating staff performance.
-Ad Hoc Tasks: Perform additional duties as assigned.