Credit collection officer

Managing Accounts Receivable:
1.Monitor accounts to ensure payments are made within the established terms and conditions.
2.Track outstanding debts and identify overdue payments.
3.Keep accurate and up-to-date records of all customer transactions and payment histories.
Contacting Customers:
1.Reach out to customers via phone, email, or written correspondence to remind them of overdue payments.
2.Negotiate payment arrangements or settlement plans with customers, if necessary.
3.Provide customers with detailed account statements and explain any discrepancies.
Collection Strategy:
1.Develop and implement strategies for collecting overdue accounts in a timely and professional manner.
2.Follow up on payment promises made by customers to ensure they follow through.