Customer Service Representative

Responsibilities:

Maintain a positive and professional attitude while assisting customers.
Respond promptly to customer inquiries through various communication channels.
Effectively communicate with customers and demonstrate proficiency.
Address and resolve customer complaints in a timely manner.
Gain in-depth knowledge of our products for accurate customer assistance.
Process orders, forms, applications, and requests with attention to detail.
Keep thorough records of customer interactions, transactions, and feedback.
Collaborate with colleagues as needed.
Provide constructive feedback to improve customer service efficiency.
Ensure overall customer satisfaction by delivering exceptional support.