Finance Assistant Manager
Makati, National Capital Region
Posted today
- Company:
- Neksjob Corporation
- Company Description:
- Neksjob Philippines is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.
- Contract Type:
- Full Time
- Experience Required:
- 3 to 4 years
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 30
Job Description
We are looking for a Customer Service Manager to oversee post-sale technical and non-technical support, ensuring efficient operations and excellent service delivery.
Key Responsibilities
Manage remote customer service (phone, chat, text) and walk-in support.
Lead a team of specialists and support staff, overseeing daily operations.
Analyze customer issues and drive resolution strategies.
Act as a liaison between customers, production, and distribution teams.
Develop and implement best practices, policies, and process improvements.
Provide tactical and operational decision-making within a defined scope.
Qualifications
3-7 years of experience in Accounting/Finance or a related field.
Proven leadership experience, with team management responsibilities.
Strong problem-solving, communication, and process improvement skills.
- Salary:
- ₱60,000.00 Monthly
