Urgent - Billing and Collection Associate (Makati City)
Makati City, National Capital Region
Posted yesterday
- Company:
- Dempsey Resource Management Inc.
- Company Description:
- Dempsey Resource Management Inc. (DEMPSEY) is an executive search and referral services company. We do assist our client companies in the sourcing of competent and qualified candidates to fill up various job positions in their organization. The job positions we are targeting for our referred candidates are those intended for direct hiring by our clients. Our company is not a contracting agency. We do not hire and deploy people to other companies for contractual, temporary jobs or even special projects.
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 1
Job Description
Work Schedule: Monday to Friday, 8:30 AM – 5:30 PM
Job Type: Full-Time
Monthly Salary: Php 18,000
About the Role:
As a Billing and Collection Associate, you'll be essential to financial operations, managing the entire billing cycle and ensuring timely collection of payments. You'll interact professionally with clients, resolve discrepancies, and maintain accurate records, all while adhering to company policies. If you're a quick learner and thrive in a dynamic environment, we encourage you to apply!
Key Responsibilities:
- Billing & Invoicing: Process regular billing and generate invoices and statements promptly and accurately.
- Accounts Receivable Management: Track and monitor outstanding accounts receivable.
- Payment Collection: Communicate professionally with customers via phone, email, and mail to collect overdue payments.
- Discrepancy Resolution: Research and resolve any billing discrepancies.
- Payment Processing: Process customer payments, including online transactions.
- Policy Adherence: Apply late fees and penalties according to company policy.
- Escalation: Escalate unresolved accounts to designated personnel when necessary.
- Record Keeping: Maintain detailed records of all collection activities.
- Reporting: Prepare reports on collection performance metrics.
- Customer Service: Handle client/customer concerns (internal and external) with a professional and proactive attitude.
- Compliance: Adhere to all company collection policies and procedures.
- Support: Perform other duties as assigned by your immediate superior.
Qualifications:
- Education: Bachelor’s degree in Business Administration, Finance, Accounting, or any related field.
- Experience: Relevant work experience (e.g., billing, invoicing, collections, accounts receivable, call-based follow-ups) is not required but considered an advantage.
- Technical Skills: Proficient in Microsoft Excel and other MS Office applications. Familiarity with ERP systems and Smartsheet is a plus.
- Soft Skills: Strong written and verbal communication skills, customer service-oriented, quick learner, and adaptable to new systems and processes.
- Work Ethic: Willing to render overtime as required by business needs.
- No licensure required.
NOTE: THIS POSITION IS FOR DIRECT HIRE AND NOT THROUGH AN AGENCY.
- Salary:
- ₱18,000.00 Monthly
