Customer Service Assistant
Pasig, National Capital Region
Posted 4 days ago
- Company:
- Hunter's Hub Inc.
- Company Description:
- Hunter’s Hub Incorporated is a Sourcing and Headhunting company that was founded earlier on in the year 2018. The company prides itself in its ability to source and recruit only the best and brightest of each industry. Hunter’s Hub caters to numerous clients in a multitude of industries, and has a wide-range of candidate selections to suit any of our clients’ needs.
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 3
Job Description
• Bachelor’s Degree in Business Administration or any field.
• With at least one (1) year experience in Customer Service.
• Knowledgeable in Customer Relationship Management (CRM) system
• Proficient in MS Word and MS Excel
Duties and Responsibilities:
• Responsible for directly interacting with customers by efficiently answering post sales inquiries , complaints , resolving issues , processing orders , maintaining customer records and ensuring a positive experience through effective communication and problem solving skills.
• Build and maintain a solid relationship with customers by ensuring that their needs and concerns are addressed promptly and professionally by providing exceptional services and support.
• Promote and upsell products and services based on customer's needs
• Provides support to all internal and external clients
• Escalate complex or unresolved problems to appropriate business units when necessary
• Achieve agreed upon sales quota /target
• Monitors customer satisfaction level
- Salary:
- ₱22,000.00 Monthly
