BPO Quality Manager - Telco Account (Makati)
Makati, National Capital Region
Posted today
- Company:
- RSD Human Resources Management Consultancy
- Company Description:
- Recruitment Solutions Department is a registered Recruitment Company in the Philippines, providing virtual Resourcing and Recruitment services, and is composed of recruitment freelancers with solid experience in the field of staffing; volume hiring, executive search, and consultancy. We aim to help our clients in meeting their manpower needs without hurting their financial resources, productivity, and most especially their short and long-term targets. Ultimately, we help seekers land a job and start creating their careers with our partners. The team started in the year 2017 and is currently supporting several BPO and non-BPO companies in the Philippines.
- Contract Type:
- Full Time
- Experience Required:
- 3 to 4 years
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 1
Job Description
3 yrs QA Managerial role or currently in a Sr. TL level role
Knowledge in Quality tools and analysis
Experience in Telecommunication domain (preferred)
Must have understanding on NPS calculation/ CSAT
Knowledge on Quality framework deployment in new transitions
- Salary:
- ₱100,000.00 Monthly
