Technical Support Representative - Service Desk
Manila, National Capital Region
Posted more than 30 days ago
- Company:
- Nityo Infotech Services Philippines
- Company Description:
- Nityo Infotech Corporation is the fastest-growing global IT Services & Solutions Company; headquartered in New Jersey, USA. Our services span from Application Management Outsourcing, Packaged Application Services, Remote Infrastructure Management, Product Development, and Support to higher value-added offerings, including Managed Platform and Product Engineering Services.
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 18
Job Description
•Setup: Hybrid - at least 12 days onsite in a month
•Schedule: Shifting but mostly Night Shift - usually starts at 8pm (Tuesday to Saturday)
•Start date: March 17, 2025
•Headcount requirements: 18 Service Desk - TSR
Qualifications:
•At least 6 months relevant experience.
•TSR with Service Desk or Telco or Network Background.
•Experience in BPO preferably US, UK, AU/NZ Canada Service Locations.
•Background that touches computer system, printers, network and device connectivity.
•Open for Undergrads, Vocational, Diploma, or Bachelor's Degree.
•Excellent communication skills
Hiring Process:
•1st Process: Technical and Grammar Quiz (15mins each)
•Last Process: 1 Technical Interview (Online)
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