Urgent Hiring. Training Manger.
Cebu City, Cebu
Posted 6 days ago
- Company:
- Trinity Workforce
- Company Description:
- We offer recruitment and search services across all capabilities with a demonstrated ability to attract differentiated talent for our clients.
- Contract Type:
- Full Time
- Experience Required:
- 5 to 10 years
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 1
Job Description
College Graduate / bachelor's degree holder.
5 to 7 years of relevant experience in training.
Client management experience
Good working knowledge of computer i.e., MS-Office, Esxcel and PPT.
Excellent verbal & written communication & presentation skills.
Good Interpersonal & people management skills with good problem-solving approach.
Principal Responsibilities:
Strong, experienced manager for BFS Banking Processes, well versed with Banking, Fraud Management, Mortgage, Contact Centre & Collection experience.
Strong & Proven Skills - People Management, Project Management, Stakeholder Management & Client Management.
Learning agility and Knowledge Management expert.
To work with Delivery team and Client on taking the ownership of all Training deliverables.
Responsible to create training Modules by function/Process/Specialty wise in the process.
Improving Accounts/Teams performance and motivate team to achieve desired quality and production targets.
Planning and process development - Innovate to optimize production and constantly improve Production, Quality and Turnaround Time.
Participate and contribute in client conference calls, management meetings and department meetings.
Conduct performance appraisals & reviews for Trainers, AMs etc.
