Engineering and Service Manager (Makati)

Makati, National Capital Region

Posted today


Company:: Dempsey
Company Description:: Dempsey Resource Management Inc. is a company authorized to engage in the local manpower placement. It is duly registered with the Department of Labor and Employment, Securities and Exchange Commission, Bureau of Internal Revenue with the corresponding Quezon City business permit. We are an executive search company engaged in the sourcing and referral of college graduates and professionals in the fields of Accounting, Finance, Engineering, Sales, Marketing, Web & Programming, HR & Admin, Behavioral Science, Arts and related fields.
Contract Type:: Full Time
Experience Required:: More than 10 years
Education Level:: Bachelor’s Degree
Number of vacancies:: 1

Job Description

ENGINEERING & SERVICE SENIOR MANAGER

JOB SUMMARY: Responsible for the overall operations of the Engineering Department.

QUALIFICATIONS:

* Engineering Graduate, preferably a licensed Mechanical Engineer

* With at least 10 years managerial experience in HVAC, general equipment maintenance, and warranty management

* Knowledgeable in kitchen, laundry equipment, & air-conditioning

* With at least ten (10) years' experience as a Manager

* With experience in after salesservice, parts sales, managing targets, contract negotiation, inventory forecasting, and accounts receivable management

* With good customer service, negotiation, and presentation skills

* High proficiency in MS Office especially in MS Excel.

DUTIES AND RESPONSIBILITIES

* Organizes, plans and coordinates all after sales activities of the department.

* Maintains close liaison with customers and suppliers.

* Prepares summary of parts sales forecasts for the division.

* Negotiates service contracts.

* Updates management on the progress of escalated service activities and acquires

* Assists in the formulation of short and long range planning and in the preparation of forecasts and other required reports.

* Prepares and/or reviews costing and selling prices to maximize contribution and win biddings.

* Manages the credit and collection activities of the department. Ensures that Ars are paid

* Recruits and assigns enough qualified personnel to adequately cover customer service requests.

* Works hand in hand with customer’s installation and maintenance engineers until every major equipment purchased is installed and commissioned.

* Provides the necessary personality in closing or finalizing sales negotiations and contracts.

*T-1/30/25