E-commerce Operations Supervisor
Caloocan, National Capital Region
Posted today
- Company:
- Dempsey Resource Management , Inc.
- Company Description:
- We are an executive search company engaged in sourcing and referral of college graduates and professional in various fields. We do assist our client companies in the sourcing of competent and qualified candidates to fill up various job positions in their organization for direct hiring.
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 1
Job Description
*Inbound and Putaway metrics
*Outbound metrics
*Overall team performance
-Oversee the receiving and organizing of products in the warehouse (stacking and racking) of inbounded merchandise.
-Oversee picking, packing, and shipping orders in a timely and accurate manner. Lead inspecting customer returns and exchanges to be put back in inventory. Resolve issues involving inventory discrepancies and order problems
-Monitor OMS and WMS for irregularities and work with the vendor(s) to achieve resolution (specifically backend root cause identification of order failure(s), not front-end customer transactions)
-Performing other duties and ad hoc projects assigned by leadership.
Required qualifications:
-At least 6 months experience working with OMS and WMS (Ginee, Unicommerce, Anchanto, or similar OMS/WMS Platforms.)
-At least 6 months experience managing a team of individual contributors. At least 6 months experience in leading and managing on-site resources (site supervision).
-Strong understanding of Shopee, Tiktok and Lazada e-Commerce Platforms Intermediate understanding of G-Suite (Google Sheets, Google Docs) and MS Office (Microsoft Excel, Microsoft Word)
-Excel/Sheets: Pivot Tables, Charts, vlookup and other basic calculation
commands.