Business Unit Head for Meter Lab

DIRECT HIRING

Job Summary
The Meter Shop Operations Head is responsible for developing the business plan and overseeing the day-to-day operations of the meter shop, ensuring that all activities related to the testing, calibration, repair, and maintenance of meters are carried out efficiently and in compliance with industry standards and regulations. This role involves managing a team of technicians and supporting staff, ensuring quality control, maintaining inventory of materials, and optimizing shop performance to meet commercial goals. The Operations Head will also coordinate with other departments to ensure timely delivery of services and contribute to process improvements and cost management strategies.

• Collaborate with other departments, such as Supply Chain, Research & Development and Sales, to ensure smooth operations and timely delivery of services.
• Coordinate with the manufacturing team regarding testing and QA concerns.
• Handle customer inquiries and complaints related to meter services and ensure customer satisfaction.
• Attend to electrical concerns of the company
• Prepare reports on operational performance, budgets, and inventory management for senior management.
• Implement cost-control measures and optimize resources for effective budget management.
• Attend MANCOM meeting and other required corporate events;
• Support other Business ventures of the Company
• Complies with the proper operating procedures of safety and health
standards/regulations.
• Support and Implement Environmental Management System with respect to their job.
• Adheres to Policies/Procedures, Employee Code of Ethics and Conduct, and Corporate Governance regulations.
• Protects intellectual property, company proprietary and confidential information.
• Perform other duties & responsibilities related to his/her job as directed by superior

Qualifications
Education, Licenses and Certificates:
• Bachelor’s degree in Engineering, Operations Management, or related fields.
• Licensed Electrical Engineer

Relevant Experience:
• At least five (5) years’ work experience in the same field

Knowledge, Skills, Abilities:
● Proven experience in managing operations in a technical or service-oriented environment, with a focus on meter testing, repair, or maintenance.
● In-depth knowledge of meter testing standards, calibration procedures, and safety regulations.
● Knowledgeable in different meter shop operation permits process & procedures.
● Entrepreneurial mindset with business development skills.
● Strong leadership and team management abilities.
● Excellent problem-solving and decision-making skills.
● Able to manage multiple priorities and projects.