Customer Service Representative - No Experience Required y7

Taguig, National Capital Region
Posted today
Logo Neksjob Philippines
Company:
Neksjob Philippines
Company Description:
ABOUT US Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology. WHAT WE DO Recruitment Process Outsourcing We take pride in delivering highly efficient candidates at a fast-paced resource recruiting guaranteed one time deployment. Complete your team of experts now! Staffing We dedicate our company in finding only the highest caliber of team that can deliver all the requirements for your project. Web Design & Software Development Our team not only brings life to websites but also is capable of delivering specific requirements accordingly.
Contract Type:
Full Time
Experience Required:
No Experience
Education Level:
Junior High School
Number of vacancies:
100

Job Description

Are you looking to start a rewarding career in customer service? Join our team as a Customer Service Representative and play a vital role in delivering exceptional support to our clients. In this role, you’ll serve as the first point of contact for customers, addressing their needs, answering inquiries, and resolving concerns in a timely and professional manner. You'll also ensure every interaction meets high-quality and performance standards, contributing to an excellent customer experience.

This is an ideal opportunity for individuals seeking growth in a fast-paced and supportive work environment, even without prior BPO experience.

Key Responsibilities:
Provide accurate information and solutions to customer inquiries and concerns.
Handle incoming calls, emails, or chat messages while maintaining professionalism and empathy.
Ensure compliance with service level agreements (SLAs) and quality assurance guidelines.
Document customer interactions and resolutions in the system for future reference.
Work collaboratively with team members to achieve performance targets and improve processes.

Qualifications:
Open to undergraduates with relevant work experience (college degree not required).
Strong communication and interpersonal skills.
Willingness to learn and adapt in a customer-centric environment.
No prior BPO experience required, but a positive attitude and eagerness to succeed are a must.

What We Offer:
Competitive salary and benefits package.
Comprehensive training and mentorship to ensure your success.
Opportunities for career growth and development.
A supportive team environment that values your contributions.

Why Join Us?
Be part of an organization that believes in nurturing talent and fostering growth. Whether you’re looking to start fresh or advance in your career, we’re here to help you succeed.
Apply today and take the first step toward an exciting career in customer service!

Ways to apply:
Please email your resume to [email protected]

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