IT Support L3
MANILA, National Capital Region
Posted today
- Company:
- Hunter's Hub Incorporated
- Company Description:
- Hunter’s Hub Incorporated is a Sourcing and Headhunting company that was founded earlier on in the year 2018. The company prides itself in its ability to source and recruit only the best and brightest of each industry. Hunter’s Hub caters to numerous clients in a multitude of industries, and has a wide-range of candidate selections to suit any of our clients’ needs. Likewise, the company specialises in sourcing out highly skilled and multi-talented IT professionals because the company mostly caters to clients being widely known to be in the IT industry. Hunter’s Hub sets itself apart from the rest of the company in the industry due to the various prominent selections of services that are custom-fit for our clients and the numerous kinds of professionals we are able to provide. Our services are highly based off of our clients’ needs and requirements, and we are able to dispense any kind of personnel that they need whether professional or non-professional. We look for only the best, and provide only the best.
- Contract Type:
- Full Time
- Experience Required:
- 3 to 4 years
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 6
Job Description
-Troubleshoot and resolve complex technical issues within SLAs, escalating to development teams when necessary
-Handle incidents, perform root cause analysis, and ensure effective resolution of problems.
-Participate in change and release management processes, ensuring minimal disruption to business operations.
-Utilize monitoring tools like Dynatrace to proactively identify and resolve potential system issues.
-Create and maintain reports on application and system performance.
- 3-6 relevant experience
•Unix, SQL, Dynatrace
•Application Support Experience
•Behavior, Comprehension, Articulation and communication skills are very important
•Understands separation of duties between L1, L2 and L3
•Understands incident, problem, change, request management
•Open to learning mainframe
•Basics of java, APIs, how services talk to each other
•ControlM, batch jobs"
- Salary:
- 60.000,00 ₱ Monthly