System/Network Administrator (Night Shift)

Make your next big career move by applying as KMC Solutions’ next SYSTEM/NETWORK ADMINISTRATOR!

The IT System Administrator/Network will be crucial in Zenni COE managing, maintaining, monitoring, troubleshooting, and securing network (WAN, LAN, WLAN), infrastructure, and server systems. This position involves working with hybrid and cloud technologies across multiple locations (Marin County, Ohio, China, India, and the Philippines ). The role will also support APAC and the U.S. East Coast facilities. Reporting to the Director of IT Security & Infrastructure, this full-time position is based onsite in Zenni COE Center, Philippines.

The main responsibilities of a SYSTEM/NETWORK ADMINISTRATOR include:
• Provide operational support for WAN, LAN, and WLAN networks and server systems.
• Manage and troubleshoot network switches (Fortinet), routers (Fortinet), next-gen firewalls (Fortinet), and servers.
• Effectively monitor, diagnose, troubleshoot, and resolve network and system issues, proactively identifying and isolating problems.
• Ensure network performance and availability meet organizational objectives.
• Collaborate with the IT Security team to implement technical security controls and enhance the organization's security posture.
• Proactively recommend and initiate network and system projects aligned with organizational objectives.
• Track and monitor changes and problems, ensuring accurate change resolution logs.
• Provide and maintain documentation for LAN, WAN, WLAN, and server systems.
• Maintain orderly and organized network cable management in data centers and IDFs.
• As needed, provide network and system support on game and/or event day setup.
• Assist the IT team with other duties supporting the organization.
• Comprehension knowledge of Cyber Security principles; ZeroTrust, Encryption.


To apply, you must be an expert on the following requirements:
• Bachelor's degree, preferably in a technical field or equivalent network engineering and system administration experience.
• Minimum 3 years of engineering and deployment experience in WLAN and LAN/WAN technologies.
• In-depth knowledge of network management, high availability networks, QoS, capacity planning, server and systems management.
• Strong wireless infrastructure experience.
• Thorough understanding of WLAN architecture, authentication, security, and network management.
• Experience with network and wireless troubleshooting tools, as well as server troubleshooting.
• Experience with next-gen firewalls (Palo Alto preferred), cloud technologies (AWS, Azure, Google Cloud), and VPN technologies.
• Familiarity with Layer 2 and Layer 3 technologies.
• Advanced knowledge of DLP and SaaS implementations
• Advanced knowledge of Cisco Wireless Access Points and controllers, or others such as Fortinet.
• Advanced knowledge of BGP, OSPF, STP, TCP/IP, DNS, and DHCP
• Experience with enterprise monitoring applications and Network Access Control (NAC).
• Strong understanding of network security concepts, technologies, and trends.
• Configuration and maintenance of Servers & Systems
• Diagnose and troubleshoot technical issues.
• Technical Support for all COE user base and Corporate
• User Administration – SSO
• Strong analytical and problem-solving skills.
• Independent and capable of managing conflicting priorities.
• Excellent verbal and written communication skills.