Server Administrator / System Engineer

Cebu City, Cebu

Posted 12 days ago

Company:: Quess Philippines Corp.
Company Description:: Quess Corp Limited (Quess) is India’s leading business services provider, leveraging our extensive domain knowledge and future-ready digital platforms to drive client productivity through outsourced solutions. We provide a host of technology-enabled staffing and managed outsourcing services across processes such as sales & marketing, customer care, after-sales service, back office operations, telecom operations, manufacturing operations, facilities and security management, HR & F&A operations, IT & mobility services, etc. Our passion for delivering exceptional services, augmented by proprietary digital platforms, has strongly established our credentials as India’s largest employer in the private sector and the biggest integrated business services provider in the country. With 550,000+ employees spread across 9 countries, we serve over 3,000 clients. We are proud to achieve this success as a 15-year old start-up. PURPOSE To build a leading institution that drives productivity for clients by outsourcing and optimising their key business processes and to be the preferred firm for employees, customers and investors alike A core value driving our business is constantly making the workforce more productive. Our business strategy is aligned with this, including training and skill development for better employability, helping job seekers easily find employment opportunities, digitising workflows, and providing social security benefits to a wider employable population. Established in 2007 and headquartered in Bengaluru, Quess today has an unmatched geographic presence and scale with more than 96 offices across India, South East Asia, North America and the Middle East, backed by technology intensity and domain specialization to create exceptional service experiences.
Contract Type:: Full Time
Experience Required:: 3 to 4 years
Education Level:: Bachelor’s Degree
Number of vacancies:: 5

Job Description

SYSTEMS ENGINEER (full time)
We are seeking for a Systems Engineer or Systems Administrator to support our core data centers and expand services nationally and globally.
You will be part of our server operations team responsible for maintaining the data center environments and ensuring all customer server environments are secure, operational,
and highly available through continuous proactive monitoring, customer support, and scheduled maintenance.

SPECIFIC RESPONSIBILITIES 
- Build, upgrade, configure, provision, install and administer Windows servers from scratch spanning different platforms and configurations.
- Oversee Windows Server cumulative patch updates and troubleshoot issues with patching.
- Perform basic monitoring, troubleshooting and repair of all aspects of servers, operating systems, and hardware.
- Respond to customer impacting events. Diagnose, resolve, and communicate problems.
- Perform routine maintenance activities on customer server environments. Upgrade and downgrade servers.

REQUIRED EXPERIENCE
- At least 3 years’ experience in enterprise IT
- Experience in Windows Server 2008 R2 upgrade to Windows 2012 R2.
- Experience in Windows Server 2012 R2 upgrade to Windows Server 2016, Windows Server 2019 or Windows Server 2022.
- Ability to troubleshoot Windows operating system, software, and hardware related problems.
- Pre-implementation project planning and post implementation documentation skills.
- Ability to work on multiple projects simultaneously and prioritize your time based on supervisor input.
- Ability to work independently with little direct supervision.
- Fluent verbal and written skills in the English language.
- Willing to work on night shift and hybrid set up.

PREFERED EXPERIENCE
- Experience with deploying virtualized infrastructures (VMware, Microsoft Hyper-V).
- Experience with Microsoft server technologies and relevant training or certifications (MCSE or MCP certifications)
- Experience performing first- or second-level Windows server operations support in a small- to mid-scale business.
- Experience with storage systems, deployment, and configuration, provisioning, and troubleshooting.
- Experience with Linux operating system environments.
- Basic understanding of network protocols, principles and concepts including the ability to troubleshoot local connectivity issues.
- Experience with service management framework such as ITIL.
- Experience creating and implementing a systems administration and improvement program to maximize up-time and service delivery in accordance with business needs and priorities.