Hostel Manager (Makati)

A hostel manager is responsible for the day-to-day operations of a hostel. They manage staff, ensure the hostel is clean and safe, and develop and implement policies and procedures.
Responsibilities
Staff management: Recruit, train, and supervise staff. This includes creating task lists, performance evaluations, and bonus plans.
Security: Ensure the hostel is secure at all times.
Cleanliness: Ensure the hostel is kept clean and that rooms are thoroughly cleaned when vacated.
Inventory: Order food and equipment, and ensure that equipment is returned when residents leave.
Policies and procedures: Develop, implement, and evaluate policies and procedures.
Customer service: Interact with guests, provide local information, and resolve complaints.
Marketing: Design flyers, posters, and websites, and create promotions.
Sales: Liaise with tour operators and groups to promote the hostel.
Human resources: Issue work contracts, maintain employee files, and facilitate conflict resolution.
Budgeting: Prepare budgets and monitor revenues and expenses.
Pricing: Participate in developing pricing and promotional strategies.
The responsibilities of a hostel manager may vary depending on the size of the hostel.