Quality Assurance Analyst

Qualifications
Skills and Qualifications (Non-negotiable):

• Proficiency in Azure DevOps for test case management, defect tracking, and reporting.
• Hands-on experience with test automation tools (e.g., Selenium, Katalon Studio, TestNG).
• Strong understanding of software testing life cycle (STLC) and Agile methodologies.
• Experience in API testing using tools like Postman or SOAP UI.
• Familiarity with SQL for database testing and validation.

Technical Skills and Relevant Software (Non-negotiable):
• Test Management Tools: JIRA, Zephyr, TestRail.
• Performance Testing Tools: JMeter, LoadRunner, Gatling.
• Defect Tracking Tools: Bugzilla, Azure DevOps.
• Collaboration Tools: Microsoft Teams, Confluence, SharePoint.
• Knowledge of CI/CD pipelines and tools like Jenkins is a plus.
• Experience with insurance platforms and customer communication systems (e.g., Salesforce) is an advantage.

Qualifications:
• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Minimum of 3 years of experience in quality assurance or software testing, preferably in the insurance or financial services industry. (Non-negotiable)
• Minimum of 3 years in Manual Testing, Automation Testing and Performance Testing (Non-negotiable)
• Certification in QA or Testing (e.g., ISTQB, CSTE) is advantageous.

Job Description

Role Overview

As a Quality Assurance (QA) Analyst, you will play a critical role in ensuring the delivery of high-quality software solutions and business processes. Your responsibilities will include designing and executing test plans, identifying and reporting defects, and ensuring that systems meet functional and performance requirements. Proficiency in tools like Azure DevOps and familiarity with insurance processes will be an advantage as you work collaboratively with developers, business analysts, and other stakeholders to maintain company’s high standards for operational excellence.