Customer Service Representative (CSR)

Pasig, National Capital Region

Posted today

Company:: Anytime Cleaners Corp.
Company Description:: We are Manpower Agency that provide janitorial services Founded in 2019. Anytime Cleaners is one of the leading professional cleaning service provider and janitorial agencies in the Philippines with a solid foundation, systems, tools and the best practices in the industry. Anytime Cleaners has become one of the top-of-mind cleaning service providers in the Philippines. Offering our first-class cleaning services right at the doorsteps of our customers in Metro Manila, CALABARZON, Cebu, and in the future, to the whole country.
Contract Type:: Full Time
Experience Required:: 1 year
Education Level:: Bachelor’s Degree
Number of vacancies:: 6

Job Description

Respond to all client inquiries every day and provide helpful information and answer their questions

 Cold-calling of clients

 Sourcing of clients via different platforms

 Respond to client’s complaints

 Follow up on pending client inquiries

 Text/email past pending and declined clients for monthly promotions

 Update calendar for the schedules

 Prepare the audited and approved cost estimate to be sent to client and send it to head once closed

 Send the job order with complete details to the janitorial department

 Prepare weekly report of Tele-sales

 Provide Cost Estimate to client

 Quotations for repair materials

 Secure the customer feedback form

 Increase sales

 Increase no of repeat clients

 Increase no of clients in OTC

 Hit target quota every month

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