Technical Support Associate
Cebu, Cebu
Posted 2 days ago
- Company:
- DLP Enterprises
- Company Description:
- DLP Enterprises is a wholesale and retail IT store, established in 2016. We serve a variety of clients from resellers, corporate, government and walk-in clients. We sell computers (desktops, laptops, printers, parts, accessories and consumables) and CCTV (cameras, kits, parts and accessories). We also do repair of computers and CCTV.
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Senior High School
- Number of vacancies:
- 1
Job Description
Position: Technical Support Associate
Company Industry: Retail, Services
Work Location: Cebu City
Work Schedule: Monday-Saturday (9am-5pm)
Salary: 12,000 per month + uncapped service incentives (starting at 1,500 per project)
Work Set-up: Work Onsite
Responsibilities:
✨ Provides technical support to customers with regards to their computer problems (desktop, laptop, accessories)
✨ Provides technical support to customers with regards to their CCTV problems (kits, DVR, cameras, accessories)
✨ Conduct site visit to potential customers and eventually convert to sales
✨ Provides on site installation, repair or troubleshooting of computers and CCTV
✨ Assist sales team in sales conversion thru technical inputs based on customer's needs
Qualifications:
✨ Male, not more than 40yrs old
✨ Senior High School with ICT strand, College Level or Graduate with courses related to IT or Computers
✨ Experience in repair, assemble and troubleshooting of desktop & laptop computers
✨ Experience in installation and troubleshooting of CCTV systems and other security systems
Recruitment Process:
✨ Phone Interview
✨ Face to face Interview
✨ Job Offer
- Salary:
- 12.000,00 ₱ Monthly