Business Retention Manager
Makati, National Capital Region
Posted yesterday
- Company:
- Career Professionals, Inc.
- Company Description:
- Career Professionals, Inc. started as M2MJ Human Resources Consulting in 2016. It was conceptualized and founded by successful IT professionals who have been with prestigious organizations for more than a decade. Believing in people as the most valuable asset of any organization, we are committed to provide services and resources in support of your company’s human resource requirements.
- Contract Type:
- Full Time
- Experience Required:
- 2 years
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 5
Job Description
• Providing quality service to satisfy client
• Serving as the conduit of the client with all units in PhilCare
• Computing rates of benefits package, in consultation with Actuarial Department
• Conducting after sales presentations and orientation sessions for clients regarding their benefits coverage and access procedures
• Assist in mapping out strategies for major and top corporate accounts to achieve persistency targets and recommends the same to his/her superior.
• Assist in monitoring and overseeing all activities of the Business Retention Officers
o Accounts distribution and decking per quarter
o MN and SPA preparation
o Pricing council requests
o Proposal generation
o Special cases and concerns that entail escalation
It serves as the channel between the client and all units/staff in PhilCare. It is also responsible for backroom responsibilities of monitoring accounts and logging and safekeeping all communications with clients.