Business Analyst (Non-IT/Technical) - Bank

Job Expectations:
- Employment Type: Full-Time; Permanent (Direct Hire)
- Budget: Php 140,000 - Php 170,000
- Work Setup & Location: Onsite - Makati City
- Work Schedule: Mondays - Fridays, day shift
- Industry: Banking
- Hiring Process: Paper Screening - Initial Interview - Final Interview

13th months + .5 annual bonus

Responsibilities:
- Assist with defining and shaping the company's requirements and business processes that may be found in various back-office areas.
- Act as a spokesperson for the firm and assist with clarification of the needs.
- Support the development of potential solutions, in alignment with the overall Transformation Programme Director.
- Assist the transformation team in developing, implementing, and overseeing a program that will improve efficiency across all back-office operations, including contract loading, customer support, finance, data entry, mapping, and administration.

Qualifications:
- Bachelor's Degree in Business Administration, Management Information Systems, or a related field.
- At least 4 years of experience as a non-IT/technical Business Analyst, with 2 years in the banking industry.
- Experienced in creating BRD (Business Requirement Documents), not just participating; digital banking project/s is a big plus.
- Ability to document and negotiate company requirements for back-office functions.
- Expertise in proposing back-office efficiency and process improvements utilizing cutting-edge technologies such as machine learning, artificial intelligence, robotics, etc.
- Knowledge in business processes in the travel industry, particularly back-office efficiencies, and out-of-the-box innovative ideas.
- Possesses excellent interpersonal and communication (written and verbal) skills