Business Retention Assistant Manager - Insurance/HMO
Makati, National Capital Region
Posted yesterday
- Company:
- Career Professionals, Inc.
- Company Description:
- Career Professionals, Inc. started as M2MJ Human Resources Consulting in 2016. It was conceptualized and founded by successful IT professionals who have been with prestigious organizations for more than a decade. Believing in people as the most valuable asset of any organization, we are committed to provide services and resources in support of your company’s human resource requirements.
- Contract Type:
- Full Time
- Experience Required:
- 3 to 4 years
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 5
Job Description
Monitors and oversees all the activities of the Business Retention Officers (BRO’s)
Distributes accounts portfolio based on the assigned Team portfolio.
Reviews account portfolio and plans renewal strategies by evaluating renewals at least 3-4 months prior approvals to ensure monthly renewals are met within targets.
Monitors after sales servicing of the BRO’s by checking daily their deliverables to ensure quality service to clients.
Maps out strategies for all accounts to achieve persistency targets and recommends the same to top Management
Coordinates with the different servicing units to ensure that the needs and requirements for corporate accounts are met.
Assist the Assistant Vice President in planning and implementing activities to sustain interest, enhance appreciation of corporate accounts with their health plan and consequently conserve their membership with the company
Assists the Business Retention Officer when they can no longer handle the tasks at hand.
Handles verbal and written queries and complaints of corporate accounts
Participate in high level negotiations for the renewal of major accounts.
Validates and evaluates proposals to be sent to clients by checking related document
Other tasks that maybe assigned from time to time