Administrative Officer /Front Desk

Overview:The Office Administrator will be responsible for ensuring the smooth and efficient operation of our vaccination center front office. This role involves assisting patients, supporting nursing staff, and performing various administrative tasks to enhance patient experience and operational efficiency.

Key Responsibilities:
Greet and assist patients upon arrival, ensuring a welcoming and positive experience.
Schedule patient appointments and manage the clinic’s calendar efficiently.
Collect and verify patient information, including insurance details and medical histories.
Assist nursing staff with patients and ensure necessary documentation is completed.
Answer phone calls, respond to inquiries, and direct calls to appropriate personnel.
Maintain patient records and ensure confidentiality and compliance with healthcare regulations.
Handle billing and payment processing and patient payments.
Coordinate communication between patients, nurses, and physicians to facilitate smooth operations.
Assist with inventory management, including ordering and stocking office supplies.
Perform general office duties, such as filing, data entry, and maintaining a clean and organized workspace.

Qualifications:
College Graduate; additional education in healthcare administration or a related field is a plus.
Previous experience in a healthcare setting is a plus.
Strong organizational skills and attention to detail.
Excellent communication and interpersonal skills.
Proficient in Microsoft Office
Ability to multitask and work in a fast-paced environment.
Empathy and a patient-centered approach to care.