Service Crew

Responsibilities for Crew Member
Welcome customers as they enter the establishment and guide them, if necessary, to where they should sit or stand to place an order
Answer any questions customers may have about ingredients, portion sizes, and how the food is prepared
Take customer orders, guiding them with selections and making recommendations if requested
Operate cash registers to process cash and credit card payments for orders
Promote restaurant products by offering to upgrade items or showcasing daily specials available
Prepare and package food quickly and consistently according to company standards for presentation, cooking times, and assembly
Strictly adhere to current sanitation and food safety regulations at all times
Maintain a clean and orderly work station that is clear of debris and discarded food, gloves, or other items
Qualifications for Crew Member
No experience required, but previous food handling or customer service experience appreciated
Excellent ability to follow established procedures to deliver consistent, high-quality products or services to the customer
Knowledge of menu items, including ingredients, portion sizes, and the presence of common allergens
Proactive attention to detail that motivates double-checking orders and making records of information when necessary
Strong customer service skills, especially with regards to the resolution of complaints
Willingness to adapt to different roles and job duties as the need arises
Ability to work smoothly with a team, synchronizes processes with others to fulfill orders as quickly as possible
Must be efficient and energetic, multitasking to complete multiple orders or switching between different types of activities
Physical dexterity, such as the ability to wrap, cut, and chop items, a must