Customer Service New Associate - Onsite
Ilocos, Ilocos Norte
Posted 13 days ago
- Company:
- NeksJob
- Company Description:
- Neksjob specializes in call center staffing and solutions. We understand the critical role that customer service plays in business success, and we are adept at providing skilled call center agents who excel in delivering exceptional customer experiences. Our expertise extends to recruiting for various call center roles, including customer support representatives, technical support specialists, and call center managers. We also offer tailored solutions for training and performance optimization, ensuring that your call center operations run smoothly and effectively.
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 100
Job Description
• Provide brilliant customer service in response to a wide range of inbound customer queries and to achieve first-time resolution wherever possible for the customer
• Resolve problems and issues professionally and engage with customers to identify additional needs
• Ensure that customers are delighted with the
• Ensure that customers are delighted with the service provided and are offered value for money to build the client’s reputation as a first-choice provider of media services
• Achieve challenging individual, team, and contact center targets
Job Qualifications
• Graduate of any course; college undergraduates with relevant work experience is open to apply
• Must be willing to work on a graveyard shift
• Willing to go back on-site once recalled