IT Support Staff
Makati, National Capital Region
Posted yesterday
- Company:
- Hunter's Hub Inc.
- Company Description:
- Hunter’s Hub Incorporated is a Sourcing and Headhunting company that was founded earlier on in the year 2018. The company prides itself in its ability to source and recruit only the best and brightest of each industry. Hunter’s Hub caters to numerous clients in a multitude of industries, and has a wide-range of candidate selections to suit any of our clients’ needs. Likewise, the company specialises in sourcing out highly skilled and multi-talented IT professionals because the company mostly caters to clients being widely known to be in the IT industry. Hunter’s Hub sets itself apart from the rest of the company in the industry due to the various prominent selections of services that are custom-fit for our clients and the numerous kinds of professionals we are able to provide. Our services are highly based off of our clients’ needs and requirements, and we are able to dispense any kind of personnel that they need whether professional or non-professional. We look for only the best, and provide only the best.
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 1
Job Description
1. Provides user support be it via phone or email, on-site or off-site to all reported IT – related problems and/or issues as received both from Head Office, branches or subsidiary users.
2. Performs installation, troubleshooting and isolation of technical problems reported, both hardware and software related, be it in-house or 3rd-party and provides appropriate solutions, recommendations and escalation.
3. Set-up, configure and deploy new, replacement, additional and/or service unit IT equipment based on the standard configuration for Head Office, Branches and Subsidiaries as deemed necessary.
4. Facilitate the set-up, configuration and deployment of IT equipment for New, Relocated and/or Renovated branches. Provide first day support for faster resolution of reported problem thus promoting a positive corporate image.
5. Check and support reported offline branches. Provide immediate resolution to ensure continuous operations. Escalate or refer to proper unit for further checking as deemed necessary.
6. Perform user profile, application installation and configuration based on an approved request.
7. Contribute as manpower or additional resource for scheduled project deployments initiated by other units or within the team.
8. Check, manage and act on an assigned ticket request meeting the established Service-Level Agreement.
Qualifications:
1. Bachelor's Degree
2. At least 1 year of related experience
3. Must be ok to be deployed in January
4. Must have available pre-employment requirements (Diploma, TOR, NBI, Medical, and COE if applicable)
5. Must be residing in Makati or near the client's location