Mortgage Broker Assistant
Cebu City, Cebu
Posted more than 30 days ago
- Company:
- Wingman Outsourcing
- Company Description:
- We are an Australian-based company, and we offer the unique opportunity of permanent work-from-home (WFH) positions. You provide your own equipment, and we offer flexibility, with both full-time and part-time options available, totaling 40 hours per week. Our working hours are from 7 AM to 4 PM Manila Time, Monday to Friday.
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 10
Job Description
Key Responsibilities:
• Mortgage Consultation: Conduct thorough consultations with clients to understand their financial goals, assess their mortgage needs, and provide tailored solutions.
• Financial Documentation Analysis: Demonstrate proficiency in analyzing pay slips and financial documents to assess client eligibility for various mortgage products.
• PAYG Understanding: Utilize a comprehensive understanding of PAYG (Pay As You Go) principles to guide clients through the financial aspects of mortgage applications.
• CRM Utilization: Effectively utilize Customer Relationship Management (CRM) systems to manage client interactions, track progress, and ensure timely follow-ups.
• Lender Process Management: Navigate and manage the end-to-end processes with various lenders, ensuring seamless communication and adherence to industry regulations.
• Market Research: Stay updated on market trends, interest rates, and regulatory changes to provide clients with accurate and informed advice.
• Client Relationship Management: Build and maintain strong relationships with clients, providing ongoing support and ensuring a positive experience throughout the mortgage process.
Qualifications:
• Minimum of 2 years of experience as a Mortgage Broker within the Australian mortgage broking landscape.
• In-depth knowledge of pay slips, financial documents, PAYG concepts, CRM systems, and lender processes.
• Excellent communication and interpersonal skills.
• Strong attention to detail and organizational skills.
• Ability to multitask and prioritize tasks effectively.
• Australian experience is a plus.
• Proven track record of successful mortgage negotiations and client satisfaction.
• Familiarity with current industry regulations and compliance standards.
• Reliable internet connection and home office setup.