Operations Support Enginner

Taguig, National Capital Region

Posted 18 days ago

Company:: Funtomato Consultancy
Company Description:: At Funtomato, we offer specialized manpower services tailored for the global network industry. Our comprehensive solutions are designed to address the unique HR needs of network enterprises worldwide. Our offices in Manila, Chengdu, Shenzhen, Kuala Lumpur, Osaka, and Hong Kong are staffed with experts ready to assist you in achieving your HR goals. Partner with Funtomato Advisory and experience the difference our expertise can make in the success of your business.
Contract Type:: Full Time
Experience Required:: 3 to 4 years
Education Level:: Bachelor’s Degree
Gender:: Any
Number of vacancies:: 1

Job Description

Job Responsibilities:
• Manage Lark emails; monitor Lark group messages
• System monitoring for Telegram / Grafana / Cloudflare
• Perform initial troubleshooting or contact relevant personnel for issue resolution
• Update project versions via Jenkins
• Handle whitelist requests from the business department / create VPNs
• Address SSL certificate alerts
• Update the GeoIP database for all projects weekly
• Coordinate issues with third-party vendors and provide server logs
• Manage DNS records, change name servers, and redirect domains

Qualifications:
• Bachelor’s degree in IT or any related field ( Fresh graduates are welcome )
• Strong analytical and troubleshooting skills
• Basic knowledge of Linux administration
• Able to perform troubleshooting and administrative tasks with minimal supervision.
• Possess knowledge of monitoring systems like Prometheus (preferred to have but not compulsory)
• Possess knowledge of Bash Scripting (Preferred to have but not compulsory)
• Willingness to work in shifts.
• Required language(s): English, Mandarin (as the role requires candidate to deal with Mandarin speaking clients.)