Business Transformation Associate- BPO Company

Mandaluyong City, National Capital Region

Posted 5 days ago

Company:: J-K Network Services
Company Description:: Our company is the number 1 multilingual recruitment firm in the Philippines. We have many global and international clients looking for multilinguals and Filipino Professionals. We work as an HR extension of our clients.
Contract Type:: Full Time
Experience Required:: 5 to 10 years
Education Level:: Bachelor’s Degree
Gender:: Any
Number of vacancies:: 1

Job Description

Company Profile:
It was founded in 1989 and has 22 delivery centers across the nation, they employ 400,000 people worldwide and handle business in the areas of marketing, procurement, supply chain, learning, human resources, finance, accounting, insurance, and healthcare industry.

Position: Business Transformation Associate
Industry: BPO Company
Location: Mandaluyong City & Taguig City
Salary: Php 50,000 above
Work Schedule: Mondays - Fridays
Work set up: Work Onsite

Benefits:
✨ Health Insurance (HMO) & Life Insurance coverage from day 1 of employment
✨ Expanded maternity leave up to 120 days*
✨ Expanded paternity leave up to 30 days*
✨ Employee Stock Purchase Plan
✨ Loyalty and Christmas Gift
✨ Inclusion and Diversity Benefits
✨ Night Differential
✨ Allowances
✨ Car and Housing Plan
✨ Company-sponsored trainings, upskilling, and certification
✨ Flexible Working Arrangements
✨ Healthy and Encouraging Work Environment
JOB REQUIREMENTS:
✨ Bachelor’s degree holder
✨ Has at least 3 years of work experience in Business Excellence, Business Transformation, Operational Excellence, Continuous Improvement, Process Improvement under Finance and Accounting field.
✨ With at least 1 year of work experience in Led and Value Stream mapping activity
✨ With work experience in BPO Company or any related industry
✨ Amenable to work onsite

JOB RESPONSIBILITIES:
✨ To facilitate process improvement and assist business owners in improving existing process performance through analysis, experience and employee input in a project environment
✨ To build and deliver Operational/Delivery Excellence training and coach on business excellence principles
✨ To assist organization in the creation, monitoring, measurement and analysis of standardized processes
✨ To provide support/input to weekly and/or monthly Key Performance Indicator (KPI) reports and review meetings
✨ To implement strategic quality direction into operational guidelines and practices and support ongoing expansion of the quality culture across the organization

RECRUITMENT PROCESS: (ONLINE)
✨ Initial Interview
✨ Final Interview
✨ Job Offer