IT Project Manager / BPO

Key Skills and Capabilities:

Excellent communication skills (written and oral)
Ability to build relationships & work collaboratively with clients and organisational peers
Ability to think critically, creatively, logically, and laterally
Ability to work under pressure, to deadlines and excellent problem solving skills
Ability to work autonomously and employ initiative to find solutions, prioritise and manage their time effectively
Ability to effectively determine when and where to escalate to management (as well as use discretion)

Qualifications and Typical Experience:

-Relevant tertiary qualifications in management or business discipline are highly regarded
-Experience working in outsourcing or a BPO environment preferred
-Project Management qualifications will be highly regarded
-Experience working directly with clients or client-facing projects
-High level of experience with stakeholder coordination and management
-Previous experience in a similar role critical
-Has Experience in Transformational Project Management/IT Project Management
-3 years of project management experience
-Call Center project management must have experience in launching sites