Pioneer Fitness - With/Without BPO experience

Cebu, Cebu

Posted 7 days ago

Company:: Neksjob
Company Description:: Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.
Contract Type:: Full Time
Experience Required:: No Experience
Education Level:: Senior High School
Gender:: Any
Number of vacancies:: 5

Job Description

Key Responsibilities:
Develop and maintain strong relationships with existing broadband customers.
Serve as the primary point of contact for inquiries, issues, and service requests.
Identify opportunities to upsell and cross-sell broadband services.
Meet and exceed individual sales targets through proactive account management.
Assess customer requirements and provide customized broadband solutions.
Conduct regular check-ins and account reviews to ensure customer satisfaction.
Work closely with technical support to resolve customer issues and ensure service quality.
Communicate updates regarding service improvements and new offerings.
Stay updated on industry trends, competitive products, and customer preferences.
Utilize market insights to enhance client strategies and recommendations.
Maintain accurate records of customer interactions, account status, and sales activities.
Prepare and present reports on account performance and customer feedback.

Qualifications:
At least HS Graduate (old curriculum) /SHS Graduate
Technical and Sale is a + factor
With or Without BPO experience
Excellent communication skills
WILLING TO WORK ONSITE