IT Service Desk - QA

Quezon City, National Capital Region

Posted more than 30 days ago

Company:: TASQ Staffing Solutions
Company Description:: Founded by experts with more than 70 years of collective experience in the staffing solutions industry, TASQ understands the unique challenges in the talent acquisition space and is committed to being the trusted partner of companies in their pursuit of hiring the best people to fill their manpower needs. Composed of highly skilled team members who have worked with organizations ranging from small-to-medium entities to large-scale enterprises (including Fortune 500 companies), TASQ is fully capable of meeting staffing demands at all levels and across different industries. Talent Acquisition delivered with Speed and Quality that's the TASQ guarantee!
Contract Type:: Full Time
Experience Required:: 2 years
Education Level:: Bachelor’s Degree
Number of vacancies:: 1

Job Description

Location: Eton Centris, QC (ONSITE)

Shift Schedule: Shifting schedules

Qualifications:
Bachelor's Degree holder
2-4 years’ experience in ITSD Quality Assurance role in the BPO setting
Strong client/stakeholder management experience
Familiarity with customer service software and quality assurance monitoring tools
Strong background with QA methodologies
Experienced with performance metrics and KPI analysis
Willing to work on-site and shift schedules
Can start ASAP