Senior Software QA Tester (BGC Taguig - Hybrid Setup)

• Test current products and identifying deficiencies based on the Business requirement, document on records, and at the same time provide local experience input based on experience.
• Investigate product quality to make improvements to achieve better commercial satisfaction.
• Work closely with the Project Leads for requirements analysis, development of test plans, test cases, regression, and smoke tests.
• Work with Stakeholders to coordinate release priorities and schedules.
• Plan, estimate and prioritize test activities.
• Monitor bug resolution efforts and track successes.
• Provides accurate time estimates and valuable input to team scrums, sprint plan etc.
• Participate in product design, and review to provide input on functional requirements, product designs or potential problems.
• Execute test cases (manual & automated) and analyze results.
• Provides solutions that help excellent customer experience.
• Testing can be functional or non-functional including System, Integration, Device compatibility and automation.
• Maintain a high level of program and service knowledge to provide the best value-based solution to the customer.
• Take full responsibility and the required action for the assigned tasks.
• Meet and adhere to attendance requirements based on Service Level Agreement
• Meet and exceeds KPI targets set by the client.
• Responsible for maintaining an acceptable level of customer satisfaction and effective professional working relationship with supervisors and co-workers.