Technical Lead - Dynamics 365

Define all work items and dependencies required to build the features and functionalities

Align with the Project Manager on the overall business outcomes for the modules and delivery timelines

Work with cross-functional teams to deliver the technical deliverables within scope, schedule and budget commitments, in accordance with BDO SDLC and Governance process

Assist in vendor evaluation and manage the vendors involved in the project, ensuring all technical deliverables are met

Coordinate with the Project Manager when scoping / re-scoping the project and create / update the build plan accordingly

Review the infrastructure, security and solution design

Review the functional and non-functional requirements, test plan, test scripts and

Requirements Traceability Matrix (RTM)

Identify and log technical issues, oversee the resolution process, and escalate when necessary

Facilitate discussions on technical issue resolutions, including System Integration Test (SIT) and User Acceptance Test (UAT) defect resolution

Harness project best practices and contribute to the overall BDO knowledge base

Oversee the deployment activities and review the deployment instruction guidelines

Provide User Support during Hypercare period and timely turnover to Application Support

Work with the Project Manager during project closure, ensuring all deliverables are achieved and documented, and relevant lessons learned are documented

Train new Technical Leads with BDO project delivery processes, as needed



SkillSet:

Experience in configuring and setting up Dynamics CRM

Experience in related Microsoft technologies such as Azure, Office 365, .NET, C#, JavaScripts, SQL Server, Flows and PowerApps, SharePoint, Power BI.

Skilled in system architecture, development, and integration

Strong communication skills with the ability to explain complex technical concepts to non-technical stakeholders