Cash Receipts Analyst

Who we are:

eFlexervices is a BPO company with a legacy spanning 22 years, we've honed our craft in providing exceptional quality and building unshakable trust. At eFlex, we're not just a BPO company – we're your partners in success. Our approach is all about finding the perfect match between talent and the organizations we support. We're not just investing in our work; we're investing in people, optimizing performance, and maximizing efficiency. We are all about exceptional quality and unwavering trust.

What we are looking for:

Are you ready to take your expertise to the next level? At eFlexervices, we're not just hiring for a Cash Receipts Analyst – we're empowering your talent to deliver quality and performance. Join us in shaping the success and making an impact that truly matters.

The Cash Receipts Analyst is a vital member of the Network Finance Operations team and is responsible for managing and optimizing the company's accounts receivable processes for multiple agencies. This role involves tracking, analyzing, and reconciling customer accounts, ensuring accurate and timely recording of incoming payments, and keeping up in a fast-paced, shifting environment.

What you’ll be doing:
Cash Application:
Post and allocate incoming payments to client accounts in the accounting system.
Ensure payments are applied in a timely manner to maintain accurate accounts receivable balances.
Client Payment Reconciliation:
Investigate and assist in resolving discrepancies or issues related to payment processing.
Disbursements:
Issue Disbursements to Clients for Overpayments and Duplicate Payments
Customer Communication:
Interact with Account Managers to address payment inquiries and provide necessary documentation.
Process Improvement:
Identify opportunities to enhance the efficiency and effectiveness of accounts receivable processes.
Recommend and implement process improvements to streamline workflows
Compliance and Auditing:
Ensure adherence to company policies, industry regulations, and accounting standards in accounts receivable practices.
Assist in internal and external audits by providing accurate documentation and explanations as needed.
Project Support:
Assist with Projects as needed
Qualifications and Requirements:
Bachelor or Associate degree in Accounting, Finance, Business, or a related field.
Prior experience (typically 2-4 years) in accounts receivable, finance, or related roles.
Strong analytical and problem-solving skills with a keen attention to detail.
Excellent communication skills to interact with internal teams and external customers.
Ability to work independently and collaboratively in a fast-paced environment.
Knowledge of accounting principles, revenue recognition, and financial processes.
Proficiency in financial software , MS Excel , Word, Power Point, Outlook and ERP systems (e.g., SAP, Oracle, QuickBooks).

Benefits and Perks:

At eFlex, we're not just a workplace – we're a community of playmakers, committed to fostering growth, learning, and personal connections. Here's what's in store for you:

Living Our Values: We don't just talk the talk; we walk the walk. From learning and personal growth to caring deeply about our team and clients, our values are the compass guiding our vibrant workplace.

Competitive Compensation: Your hard work deserves recognition. Enjoy a competitive salary and benefits package, including comprehensive HMO coverage and optical reimbursements.

Flexible Work Options: Work your way! If you're outside Baguio City, embrace a permanent work-from-home setup. For those within Baguio, our hybrid work model offers the best of both worlds.

Wellness Matters: Recharge and refresh! Our flexible vacation and sick leaves empower you to prioritize your well-being, ensuring a healthy work-life balance.

Pathways to Success: Your journey with us is brimming with growth opportunities. We're dedicated to nurturing your career and supporting your rise through the ranks.

Ready to embark on an enriching journey? Join the eFlex family and experience a workplace that values your individuality and success. Let's thrive together!