Bilingual Japanese Speakers
Makati City, National Capital Region
Posted 10 days ago
- Company:
- Blast Smart Management
- Company Description:
- Blast Smart Management is a company that focuses on servicing its client in recruitment, administration, and consultancy services aiming to deliver excellent and exceptional services.
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Senior High School
- Gender:
- Any
- Number of vacancies:
- 15
Job Description
- Manage amounts of outbound calls in a timely manner
- Follow communication scripts when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage with customers
- Meet personal qualitative and quantitative targets
Qualifications
- Previous experience in a customer support or sales role preferred but not required
- Strong phone and verbal communication skills along with active listening
- Customer focus and adaptability to different personality types
- Ability to multitask, set priorities and manage time effectively