Call Center Agent Work From Home
Quezon City, National Capital Region
Posted 2 days ago
- Company:
- Lexie Staffing And Business Consulting
- Company Description:
- Lexie Staffing & Business Consulting does not collect nor require payment of any amount to facilitate and prioritize job applications.
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Senior High School
- Gender:
- Any
- Number of vacancies:
- 100
Job Description
Sales: Generating new sales opportunities by reaching out to prospects and customers, upselling products and services, and making outbound calls
Customer service: Maintaining customer satisfaction and the company's reputation
Account management: Reviewing and updating customer accounts with accurate information
Troubleshooting: Guiding callers through troubleshooting, navigating the company site, or using the products or services
Escalation: Knowing when and how to escalate complex issues to other departments and team members
Training: Helping to train new employees and inform them about the company's customer management policies
Market research: Conducting market research to develop a better understanding of customers and competitors
- Salary:
- 23.000,00 ₱ Monthly