Japanese Customer Support Gaming company

Taguig city, National Capital Region

Posted 15 days ago

Company:: John Clements Recruitment Inc.
Company Description:: John Clements Consultants, the pioneer in Executive Search since 1974, has played a significant role in transforming thousands of Filipino and other Southeast Asian professionals into extraordinary leaders. Forty-seven years later, John Clements continues to offer superior services that included recruitment (from non-managerial to C-level positions), large scale staffing, RPO, outsourced staffing, overseas recruitment, leadership development training with digital learning platforms, 360-degree assessment and coaching all specially designed for our partners’ needs. Keeping ahead of the game in digitalization, we also invested in AI and Data Science. Working with CrossKnowledge, a global leader in digital learning solutions, and Zenger Folkman, enables John Clements to offer world-class talent development programs that elevate the leadership capabilities of professionals, transforming them into extraordinary leaders of change. Our “deep purpose” as a company is to build our country, uplift the lives of Filipinos, and develop successful leaders.
Contract Type:: Freelance
Experience Required:: 3 to 4 years
Education Level:: Senior High School
Number of vacancies:: 1

Job Description

Responsibilities:
Respond to customer queries via phone, email, or chat
General customer support
Inform customers about new features and functionalities
B2B support for payment operations
Other Duties as Assigned

Shifting schedule | No Graveyard shift for now
Experience in customer service or any Financial or Online gaming industry
Bachelor's degree is NOT necessary
Hospitable character
No JLPT Certificate is needed but must be N2 or N1 Level and Japanese nationals are welcome
Call center experience is an advantage
Can work on-site BGC office for now and work in Pasay once the office is done
English or Tagalog communication skill

Can start immediately