Customer Service - Social Media Supervisor
Quezon City, National Capital Region
Posted more than 30 days ago
- Company:
- Carryboy Phils. Inc.
- Company Description:
- CARRYBOY is renowned in the pickup truck accessories industry for its exceptional warranties, product design and quality, and dependable customer service.
- Contract Type:
- Full Time
- Experience Required:
- 2 years
- Education Level:
- Bachelor’s Degree
- Gender:
- Any
- Number of vacancies:
- 1
Job Description
This is a full-time on-site role for a Customer Service Social Media Supervisor at CARRYBOY in Metro Manila. The Supervisor will be responsible for overseeing customer service operations on social media platforms, ensuring customer satisfaction, managing customer support interactions, and implementing customer service strategies.
Qualifications
Supervisory Skills and Customer Service Management
Experience in Customer Satisfaction and Customer Support
Strong Customer Service skills
Excellent communication and interpersonal skills
Ability to lead and motivate a team
Problem-solving and conflict resolution abilities
Knowledge of social media platforms
Previous experience in a similar role