Urgent Hiring Consumer Specialist - WFH - Fresh Gradaute

QUEZON CITY, National Capital Region

Posted 2 days ago

Company:: HR Network Inc.
Company Description:: HR NETWORK, INCORPORATED was borne out of a need by business and industry for highly focused and strictly confidential search. Our aim is to provide our customers utmost best Third Party Recruitment Services that will allow them to hire "ONLY THE BEST" candidates for their operations. HR NETWORK is committed in ensuring the high quality profiles that would warrant the interest of our clients.
Contract Type:: Full Time
Experience Required:: No Experience
Education Level:: Bachelor’s Degree
Gender:: Any
Number of vacancies:: 1

Job Description

This position is responsible for handling consumer interactions in compliance with Company Guiding Principles, processes and policies.
Tasks and responsibilities include but are not limited to the following:
1. Interacts with consumers providing world class customer service by responding to inquiries, requests, or concerns about Company products and services within the required service level
2. Gathers relevant facts, identifies symptoms, evaluates and analyzes needs and delivers solutions that meet customer expectations in adherence to the set quality guidelines
3. Utilizes Knowledgebase, Laboratory and other available resources to assist consumers