Customer Experience Officer
Sta. Maria, Bulacan
Posted 4 days ago
- Company:
- MS Convergence Corp.
- Company Description:
- MS Convergence Corp. is a service provider of a telecommunications company that operates in Bulacan.
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- Bachelor’s Degree
- Gender:
- Any
- Number of vacancies:
- 1
Job Description
We are URGENTLY looking for:
CUSTOMER EXPERIENCE OFFICER
(STA. MARIA, BULACAN)
> Graduate with bachelor’s degree
> At least one (1) year of related work experience preferably in a related industry
> Proficient in MS Office
> Must be knowledgeable in managing incoming calls, billing inquiries, trouble, and after-sales.
> Must be customer-oriented and good at identifying and assessing customers’ needs to achieve satisfaction.
> Generating sales leads that develop into new customers.
> Must be knowledgeable in the collection process.