Project Manager Office Head (Hybrid Work Set-up)

DUTIES & RESPONSIBILITIES

Project Management

● Implements and delivers projects across multiple client engagements from the

Develop phase to the Delivery Phase through project sign off and support in

collaboration with the Project Management team and the SOD Head.

● Implements project controls and developments to secure customer satisfaction.

● Manages projects and ensures that projects are delivered on time and on budget.

This includes tracking of project hours and expenses on a weekly basis.

● Determines appropriate revenue recognition, ensures timely and accurate

invoicing, and monitors receivables for project.

● Follows up with clients, when necessary, regarding unpaid invoices.

● Coordinates sign-offs on project completion with the Delivery Team

● Analyzes project profitability, revenue, margins, bill rates and utilization.

Executive Reporting

● Generates the following reports on a regular basis:

o Quarterly Business review

o Profit and Loss Generation

o Cost and Utilization Analysis

Internal Work Order Facilitation

● Collaborates with other departments to accomplish internal process requirements.

● Responds to request for support information, meeting attendance and project

updates within the agreed SLA

Administrative Duties and Other Tasks

● Drafts and improves existing project management office polices and procedures;

ensures proper implementation of finalized policies and processes

● Manage (together with HCD) recruitment, training, retention, and organization of

technical team in accordance with the company hiring process, personnel policies,

and budget requirements.

● Ensures Delivery and Project Management Team skills, competency and

technology certification are adequate, updated and, up to industry and customer

standards

● Acts as the ad-hoc manager for handling of team, accounts and opportunities when

the Project Manager is not available

SKILLS

● Oral Expression — Talking to others to convey information effectively.

● Oral Comprehension– ability to listen and understand information and ideas

presented through spoken words.

● Negotiation– Ability to get the best deal for the client as well as for the Company.

● Active Listening — Giving full attention to what other people are saying, taking

time to understand the points being made, asking questions as appropriate, and

not interrupting at inappropriate times.

● Critical Thinking — Using logic and reasoning to identify the strengths and

weaknesses of alternative solutions, conclusions or approaches to problems.

● Written Expression — Communicating effectively in writing as appropriate for the

needs of the audience.

● Service Orientation — Actively looking for ways to help people.

● Active Learning — Understanding the implications of new information for both

current and future problem-solving and decision-making.

● Coordination and Collaboration — adjusting actions in relation to others' actions.

● Monitoring — Monitoring/Assessing performance of yourself, other individuals, or

organizations to make improvements or take corrective action.

● Time Management — Managing one's own time and the time of others. Ability to

hit deadlines and finish projects based on committed timeline.

● Project Management– Ability to spearhead a project and allocate resources as

needed in order to accomplish tasks within a specified and committed timeline.

● Team Management– ability to move and motivate team members to ensure

maximum productivity

EDUCATIONAL BACKGROUND/ KNOWLEDGE

● Graduate of any IT-related course

● Must have Project Management Professional Certification

PREVIOUS WORK EXPERIENCE

● Must have at least ten (10) years of solid experience in software development life

cycle

● Must have at least five (5) years of experience in a senior management role,

handling a team of no less than ten (10) members

● Must have experience in financial management as well as in handling and

managing conflicting interests

● Must have at least five (5) years of experience in project management for an IT

services and solutions company.